mdi97 FAQ — Everything You Want to Know

When you open an account at mdi97 and make your first deposit, you will automatically receive the welcome bonus. No code is required. You can receive up to 150% of your first deposit — maximum 200,000 Ks in bonus funds. For example — deposit 20,000 Ks and you get a 30,000 Ks bonus, bringing your balance to 50,000 Ks. If the bonus has not been added after your deposit, contact support right away.

No. The welcome bonus is a first-deposit bonus available once per account only. Accounts opened using the same IP address, bank account, or phone number are not eligible to receive this bonus again. After that, you can continue to receive regular reload bonuses and cashback.

When a friend you refer makes their first deposit at mdi97, you will receive 8% of that first deposit as a bonus — up to 10,000 Ks per person. On top of that, you can earn an additional 0.2% weekly commission from the qualifying bets placed by people you have referred. There is no limit on how many people you can refer.

Each bonus must be used within a set period from the date it is received. The validity period varies depending on the type of bonus. Bonuses that sit unused for too long may be forfeited, so we recommend using them as soon as you receive them. If you are unsure, ask our support team.

To withdraw your mdi97 welcome bonus, you must complete a wagering requirement of bonus amount × 15. For example — if you deposit 20,000 Ks and receive a 30,000 Ks bonus, the wagering requirement is 30,000 × 15 = 450,000 Ks. Similarly, if you deposit 280,000 Ks and receive a 200,000 Ks bonus, the wagering requirement is 200,000 × 15 = 3,000,000 Ks. The wagering requirement is calculated on the bonus amount only — your own deposited funds are not included.

Yes, mdi97's support team assists in Myanmar language only. Players can ask questions entirely in Myanmar — no need to worry about language barriers. Our team is set up specifically to support Myanmar players in a way that feels familiar and comfortable.

Yes. mdi97's support team is on duty 24 hours a day, 7 days a week — any time of day or night. Whether it's before dawn or a public holiday, you can reach out and get help whenever you need it. Operating on Myanmar Standard Time (UTC+6:30).

mdi97 offers two support channels — Live Chat on the site (instant response) and Email ([email protected]). Live Chat is the fastest option and is recommended when a problem comes up while you are actively playing. Email is better suited for matters that need a written record.

For a smooth and quick resolution — please provide your account username, the date and time the issue occurred, the relevant payment or bet reference number, and a screenshot if you have one. The more complete this information is, the faster our support team can help you.

In the 2D game at mdi97, you pick a two-digit number from 00 to 99 and bet the amount you choose. When the draw time comes, if your number matches the result, you win according to the payout rate. We do not suggest any numbers — you pick based on your own decision.

In 2D you pick a two-digit number; in 3D you pick a three-digit number. Because there are more digits, the 3D payout rate is generally higher than 2D. The gameplay format is similar to 2D, but the number of digits you choose and the prize payoff differ. We do not recommend any number combinations.

mdi97's site is optimized to run on your phone browser — no app download needed. You can play 2D / 3D lottery, football betting, and live casino directly on Android and iOS devices. It is optimized to run smoothly on Myanmar mobile data networks.

Shan Koe Mee is a traditional Myanmar card game and you can play it in digital form on mdi97. When you receive 3 cards, the points on those cards are tallied and the highest score wins. A round includes the following steps: place initial bet — view cards — raise or fold — reveal. You can play with a live dealer, so it feels just like being there in person.

Yes, but you can only withdraw once the wagering requirement is met. For example — if you receive a 30,000 Ks bonus, you must wager 450,000 Ks (30,000 × 15) before bonus-related winnings can be withdrawn. Your own deposited funds can be withdrawn before wagering is complete. The minimum withdrawal amount is 20,000 Ks.

mdi97 processes withdrawal requests within 10–45 minutes. All payment methods (KBZPay, Wave Money, AYA Pay, Bank Transfer) are handled within this timeframe. If your funds have not arrived, please contact us via Live Chat.

Common reasons for a pending status include: bonus wagering requirement not yet met, withdrawal amount below 20,000 Ks, account verification incomplete, or too many simultaneous withdrawal requests. If it has been over 45 minutes, we recommend contacting support via Live Chat immediately with your reference number.

Yes. mdi97's withdrawal service runs 24/7. You can submit a withdrawal request at any time — late at night, on public holidays, or any other day off — and it will be processed within the standard 10–45 minutes. Note that on bank holidays, KBZPay or Wave Money may be faster than bank transfer.

The minimum withdrawal amount at mdi97 is 20,000 Ks. Requests below this amount cannot be processed. The minimum deposit amount is 5,000 Ks, and this applies equally across all four payment methods: KBZPay, Wave Money, AYA Pay, and Bank Transfer.